Contact Centre/Telephone Answering
We work with Blue chip companies, factories and small businesses offering telephone solutions. We can offer dedicated staffing to shared resources. We consult from the beginning to design a solution to best suit the needs of client and their customers. From as simple as setup of a marketing number (local or 0333) to designing complete customer call routing options (Auto attendant)
Storage & Distribution (3PL)
We can build a solution best suited for your business. We work with a number of carriers and transport agencies to provide competitive pricing. We pick and pack, large items (Garden Furniture) to small items (spare parts). We distribute to UK, Europe and worldwide.
Warranty Processing/Product Repairs
Many products on the UK market come with a 2-5 year warranty. Many retailers in the UK support for only an initial period (1 year). We work alongside factory or retailer to validate customer warranty claims after that period and process the claim for inspection, repair or replacement.
Small Business Support
Many businesses consist of just one person. We understand this can mean you have a number of business roles that you must fulfil. We can help to reduce that load on a part or full time basis. It can be as simple as chasing your debtors or other administrative role.